Usama Hashmi
Usama is a seasoned professional with a wealth of experience in Client Success, support and Sales leadership. As the current head of Client Success, Support, Onboarding teams at Profit Pro, he plays a pivotal role in ensuring client satisfaction and driving business growth.
With a remarkable career spanning over 15 years at Telecom, FMCG, SaaS, Quick Commerce and Fintech Usama honed his skills in building and leading high-performing teams to achieve profitable growth. His expertise has been instrumental in driving operational efficiency and delivering value to customers.
Usama is a seasoned professional with a wealth of experience in Client Success, Usama’s customer-centric approach has enabled him to effectively serve clients of all sizes, from SMB, Mid-Market to large enterprises. His deep understanding of customer needs and relentless commitment to excellence have earned him a reputation as a trusted advisor and strategic partner in the industry.
At Profit Pro, Usama continues to leverage his extensive experience and expertise to drive Client Success and ensure unparalleled support for clients. His strategic vision and leadership capabilities are invaluable assets in driving the company’s mission of delivering exceptional value to customers and achieving sustainable growth.
Usama holds a Master of Management degree from University of Wollongong, Australia and likes to hike Margalla Hills.
Contact
- usama@profit-pro.ai
- Office: (781) 560-0001